Shipping Policy
Shipping Locations
ShopBrightMart ships orders to:
United States
Select Caribbean destinations
Available locations and rates are shown at checkout.
Processing Time
Orders are processed within 1–3 business days
Orders placed on weekends or holidays are processed the next business day
Delivery Time
Estimated delivery times:
United States: 3–7 business days
Caribbean: 7–14 business days
Delivery times may vary due to carrier delays, customs processing, or peak seasons.
Shipping Fees
Shipping costs are calculated at checkout based on destination, weight, and shipping method
Customers are responsible for any applicable customs duties or import taxes
Lost or Damaged Items
If your order arrives damaged or is lost in transit:
Contact us as soon as possible
Provide supporting information such as photos or tracking details
We will work with the carrier to resolve the issue
Contact Us
For shipping-related questions, contact us at:
📧 info@shopbrightmart.com